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Live Agent Support

Professional human agents delivering exceptional customer service across phone, email, chat, and social media. The human touch when you need it most.

< 30s
Average Answer Time
95%
Customer Satisfaction
24/7
Available Coverage
98%
First Call Resolution
Omnichannel Support

Support Across All Channels

📞

Phone

Inbound & outbound calls

📧

Email

Quick response times

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Live Chat

Website chat support

📱

SMS/Text

Two-way messaging

📲

Social Media

DM responses

🟢

WhatsApp

Instant messaging

What We Handle

Comprehensive Support Services

Customer Service

Handle inquiries, resolve issues, and deliver exceptional customer experiences that build loyalty and satisfaction.

Sales Support

Answer product questions, guide purchasing decisions, and help close sales with knowledgeable, friendly support.

Technical Support

Help customers troubleshoot issues, navigate products, and resolve technical problems with patience and expertise.

Order Management

Process orders, handle returns, track shipments, and manage the entire post-purchase customer journey.

Appointment Scheduling

Handle booking requests, manage calendars, confirm appointments, and reduce no-shows with reminder calls.

Overflow & After-Hours

Never miss a call. We handle overflow during busy periods and provide after-hours coverage.

Why Elexiz

The Human Advantage

Native English Speakers
Clear communication with excellent language skills
Trained Professionals
Thoroughly trained on your business and processes
Quality Assurance
All interactions monitored for quality
Flexible Scheduling
Coverage when you need it most
CRM Integration
All data logged in your systems
Detailed Reporting
Analytics on all customer interactions
Best of Both Worlds

AI + Human = Perfect Support

Combine our AI Voice and Chat agents with live human support for the ultimate customer experience. AI handles routine inquiries instantly, while complex cases are seamlessly escalated to trained human agents.

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AI First

AI handles 70% of inquiries instantly

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Smart Handoff

Complex cases escalated seamlessly

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Human Touch

Empathetic resolution for sensitive issues

Ready to Deliver Exceptional Support?

Let our professional live agents represent your brand with excellence.